Gas Clip Technologies Warranty Policy

Section 1. Introduction.

All Gas Clip Technologies (GCT) products have been tested to the highest quality standards by GCT. This Limited Warranty offered by GCT covers defects in material or workmanship in GCT products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing GCT products from authorized GCT distributors or from GCT directly may obtain coverage under our limited warranties.

Section 2. Extent of Coverage.

GCT warrants all products against defects in material or workmanship as follows:

GCT will replace at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal use, service and maintenance. If GCT is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion, GCT may, but is not obligated to, elect to refund the purchase price in exchange for the return of the product.

Section 3. Length of Coverage.

The standard GCT Product Warranty length of coverage shall be two (2) years, beginning upon the date of activation of the product by the original end user or beginning upon the “Activate Before Date” printed on the product box label, whichever occurs first. The standard GCT Product Warranty length of coverage for products sold without an “Activate Before Date” shall be two (2) years, beginning upon the original end user’s documented date of purchase or one (1) year from the product’s original Date of Shipment, whichever occurs first.

The Multi Gas Clip Simple PLUS (MGC-S-PLUS) shall have a GCT Product Warranty length of coverage of three (3) years, beginning upon the date of activation of the product by the original end user or beginning upon the “Activate Before Date” printed on the product box label, whichever occurs first.

The GCT Product Warranty length of coverage for Single Gas Clip PLUS monitors (SGC-P-H and SGC-P-C) shall be three (3) years of elapsed time, or two (2) years of operational use by the original end user, whichever occurs first. The GCT Product Warranty period for Single Gas Clip Plus monitors shall begin upon the date of activation by the original end user or upon the “Activate Before Date” printed on the product box label, whichever occurs first.

Section 4. Exceptions to Coverage.

GCT’s warranties do not cover any problem that is caused by:

  1. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
  2. Conditions, malfunctions or damage resulting from normal wear and tear, improper maintenance, misuse, abuse, negligence, accident or alteration.
  3. Accessories, connected materials and products, or related products not manufactured by GCT.

Our limited warranties are void if a product is returned with removed, damaged or tampered labels or any alterations (including removal of any component or external cover).

Section 5. Claims.

GCT will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and proper return procedures are followed. To request warranty service, please provide:

  1. The serial number of the defective product
  2. A description of the problem
  3. A valid shipping address
  4. Full Data Logs

To start the process of filing a claim for a product under warranty, please e-mail [email protected] with the aforementioned information. Please note that the defective product must be returned to GCT address which is 305 W. FM 1382, Suite 540, Cedar Hill, TX 75104, with provided prepaid shipping label.

GCT will retain possession of disposable detectors that are returned and found to be beyond their warranty period. This includes, but is not limited to, detectors that display EOL (End Of Life) on the screen.

REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. GCT NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

GCT SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).

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