FAQ

SGC & SGC+

Q: I have activated my single gas unit, how do I turn it off?
A: If you have any model  SGC (yellow colored casing), this unit was designed to be a 24 month disposable model and cannot be deactivated. However if you have model number SGC-H-(X) (orange colored casing) you are able to hibernate this unit via the IR Link. Please refer to the manual for more details

Q: What’s the difference between the yellow and orange single gas units?
A: Both units have the same benefits and features.  The orange unit can be hibernated to temporarily stop the “count down” and save that time; great for contractor application when the single gas unit is not used on a daily basis.

Q.  What does an E06 display on the SGC or SGC Plus indicate?
A:  This is an error code. Please discontinue use immediately and contact Gas Clip Technologies for a replacement monitor.

Q.  How do I bump test/calibrate?
A:  Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.

Q: Can I change my alarm set points/customize the unit?
A: Yes. All Single Gas units (SGC and SGC Plus) can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.

Multi Gas

Q. What if I only need to monitor for two or three gases?
A. The MGC-2 and MGC-2-P will test for O2 and LEL. The MGC can also be set to monitor LEL and O2 or as a three gas monitor with either LEL, O2, CO or LEL, O2, H2S. You will need a GCT-IR-Link or MGC Dock to make and manage these configuration settings.

Q. Why is your Infrared LEL MGC more expensive than your MGC-P, and what advantages does it offer over the Catalytic/Pellistor version you and your competitors offer?
A. The Infrared sensor is expensive to manufacture, but offers the following advantages:

1. Totally immune to silicone poisons and halogenated compounds which can degrade or destroy Catalytic/Pellistor Sensors.

2. Infrared sensors are not damaged when exposed to high concentrations of combustible gases.

3. Additionally, the Infrared sensor does not require a background of Oxygen in order to accurately detect the combustible gas levels when there’s a need to inert or purge lines or vessels.

Q: Can I change my alarm set points/customize the unit?
A: Yes. All Multi Gas Clip units can have their alarm set points changed with the IR Link and software. Additionally more customization features are available as well.

Q.  How do I bump test/calibrate?
A.  Bump test and calibration can be done with a bottle of calibration gas (not expired) and a regulator (.5 LPM flow rate). Please refer to the manual for the correct gas concentrations. Additionally we provide docking stations that perform the tests and record the details.

Software

Q.  How to update software/firmware?
A.  We make both software and firmware available for free download on the website. Note that to use some functionality of the software, an IR Link is required.

Docking Station

Q: Where is the power switch?
A: Either the bump test or calibration buttons act as the power switch. After 2 minutes the station will automatically shut off to conserve battery power.

Q: Why is the power light blinking during a test?
A: If the power light blinks during a test, it indicates that there is no USB inserted. Please make sure that the USB is connected.